Ask A Local Privacy Policy


What information is being collected in our websites and mobile app?

We collect email address of user who registered for updates of new post in our website, for this we use Wordpress - jetpack plugin
When you opt in you will be needed to approve your email and in every email you get from us you will be able to opt out.
we dont use/share this email address for any other service.
you can write us to feedback@askalocalapp.com for any request

If you comment on one of the posts/pages in our websites we will keep your email to update you on responds on this comment.

We collect statistic information by Google Analytics, we have a retention period of 14 months.
We use Goole Adwords for marketing

We use analytics, marketing and advertising cookies on the website site and app, you can find more information in our cookies policy https://askalocalapp.com/cookies-policy.html
In the ask a local mobile app, if you send us a question we will get your email address, location (if you confirmed before) and the details you submitted, we use this details only to answer your question and send it back to you we will delete all the private information from our database every month.
We may use the question text if it doesnt have any private information.
In the app we use google analytics as well for statistic.
The new app version that will be available from Jun 2018 wont collect any personal information and will use only google analytics for statistics

-If you want to be deleted your private information, please send us an email to feedback@askalocalapp.com and we will delete your information in less then a week.

-If you ask to get the information we store about you we can do it in 2 weeks by email address



This Privacy Policy describes Ask A Local´s (hereinafter "We", "Our", or "Us") policies on the collection, use, and disclosure of information about the user of Our services (hereinafter "you") in connection with your use of our website and mobile applications (hereinafter the "Website" and, respectively, the "App", and, collectively, the "Platforms").

Ask A Local Ltd is a company incorporated and registered in England and Wales.

When you use the Website, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy.

Information We Collect and How We Use It

We may store the information you submit to or through the Platforms, as well as information that we collect in connection with your use of the Platforms.

We use the information to fulfil your requests, provide the Platforms functionality, improve the Platforms quality, personalize your experience, track usage of the Platforms, display relevant advertising, provide customer support, message you, back up our systems and allow for disaster recovery, enhance the security of the Platforms, and comply with legal obligations. Among the information we collect, please note:

Communications
When you use the Platforms, you are opting in to receive emails from Us. You can ask to opt out of receiving emails by contacting us, but note that you cannot opt out of receiving certain administrative or legal notices from Us.
If you exchange messages with others through the Platforms, we may store them in order to process and deliver them, allow you to manage them, and investigate possible wrongdoing in connection with the Platforms.
If you are using the old Ask a local app We won't save your your details for more then 3 month

In the old Ask a local app - We won't store any personal data more then 3 mounts. We may get information about your use of the Platforms, such as your search activity, the pages you view, the date and time of your visit, etc.. We also may store information that your computer or mobile device provides to us in connection with your use of the Platforms, such as your browser type, type of computer or mobile device, browser language, IP address, mobile carrier, unique device identifier, location, and requested and referring URLs.

Third Parties
We may share information about you with third parties as follows:
Advertisers: We may allow third parties to use Cookies on the Platforms to collect the same type of information for the same purposes as We do for ourself. They may be able to associate the information they collect with other information they have about you from other sources. We do not necessarily have access to or control over the Cookies they use, but you may be able to opt-out of some of their practices by visiting the following links: Network Advertising Initiative, Omniture, Aperture, Digital Advertising Alliance and PrivacyChoice. Please note that opting out does not prevent the display of advertisements to you.

Service Providers
Some of the services that are offered through the Platforms, such as musicals ticket, dinner reservations and etc. may be provided by third-party providers. We also outsource some of our functions to third-party providers, such as technical and customer support, tracking and reporting functions, quality assurance testing, payment processing functions, and other services. We may share information from or about you with these third-party providers so that they can perform their services or complete your requests.

Aggregate Information
We may share user information in the aggregate with third parties, such as advertisers and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertisements.

Investigations
We may investigate and disclose information from or about you if we have a good faith belief that such investigation or disclosure is (a) reasonably necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us; (b) helpful to prevent, investigate, or identify possible wrongdoing in connection with the Platforms; or (c) protect our rights, reputation, property, or that of our users, affiliates, or the public.

Links
The Platforms may contain links to third party websites. Except as set forth herein, we do not share your personal information with them, and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third party websites.

Facebook and Twitter
If you are logged into Facebook, and you access the Platforms, we may receive information from Facebook to make it easier for you to create an account on the Platforms and show you relevant content from your Facebook friends.

Children
The Platforms is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us. If we become aware that a child under 13 has provided us with personal information without parental consent, we take steps to remove such information and terminate the child´s account.

Security
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure.
Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Dispute Resolution
If you believe that we have not adhered to this Privacy Policy you may contact us by the email address - feedback@askalocalapp.com

Jurisdiction
The information we obtain from or about you may be processed and stored anywhere in the world, which may provide for different data protection rules than the country in which you reside. We comply with the EU & Swiss Safe Harbor Privacy Frameworks as set forth by the United States Department of Commerce regarding the collection, use, and retention of data from the European Union and Switzerland. We have certified that we adhere to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access and enforcement. We will respond to requests relating to personal data within 30 days. To learn more about the Safe Harbor program, and to view our certification, please visit http://export.gov/safeharbor.

Modifications to This Privacy Policy
We may revise this Privacy Policy from time to time. The most current version of the Privacy Policy will govern our use of information about you. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on the Platforms prior to the effective date of the changes. By continuing to access or use the Platforms after those changes become effective, you agree to be bound by the revised Privacy Policy.